Customer Support

Contact us:

Call our consumer service toll free number at 1-800-472-7606, Monday to Friday from 9:00 a.m. to 4:30 p.m. EST or email us at, Email us at: Consumer Canada

Warranty & Service

If for any reason your Cuisinart product is not functioning properly, please do not return the appliance to the store, please return directly to us for repair and / or replacement or contact us directly and we will be more than happy to remedy your questions.

To purchase Cuisinart Accessories and Parts, visit

  • Walk-In: You may also visit our walk-in service centre located in Woodbridge, Ontario.

    Walk-In Service Center

    Open Monday - Thursday 9:00 a.m. - 6:00 p.m. EST Friday 9:00 a.m.- 5:00 p.m. EST
    100 Conair Parkway
    Woodbridge, ON L4H 0L2
    View Map

To facilitate the speed and accuracy of your return, please also enclose a cheque or money order for the shipping and handling as stated in the Instruction Booklet that accompanied your product. In the event that you do not have proof of purchase date, for purposes of this warranty will be the date of manufacture.

Also be sure to include a return address, contact phone number, description of the product defect, proof of purchase, and any other information pertinent to the product’s return. Please note these warranties expressly exclude any defects other than manufacturer defects.

Cuisinart Barbecues

For more information or for Customer Support on Cuisinart Barbecues please visit:

Retail Sales

If you are a RETAILER and would like to find out more about selling Cuisinart® products in Canada, please send us your message using the following link: Cuisinart Sales.


If you have questions regarding this website, please send us your message using the following link: Webmaster.