We apologize for any inconvenience and appreciate your cooperation during this recall. Cuisinart is proud to consistently produce high quality appliances and we assure you, our valued customer, that we will continue to strive to meet your expectations and high standards for quality products.
IMPORTANT SAFETY INFORMATION
Press Release Date: December 1, 2022
Voluntary Product Recall of Blade Assembly in Cuisinart Compact Blender & Juice Extractor Combos
Conair Consumer Products ULC (Cuisinart), in cooperation with Health Canada, is conducting a voluntary recall of Blade Assembly of Cuisinart Compact Blender & Juice Extractor Combos.
Cuisinart is instituting this voluntary recall because the blade assembly is creating a risk that over time the nut holding the blade assembly in place can loosen and ultimately detach from the base during use, increasing the possibility that a consumer will come into contact with the blade and sustain an injury.
The recall applies to Cuisinart brand Model CBJ-450C Compact Blender & Juice Extractor Combos. The model number is printed on the label located on the bottom of the base and on the original packaging. The blades are silver-colored stainless steel and have a black plastic center hub. Cuisinart is printed on the front and on the bottom of the compact blender and juice extractor combos. UPC 068459285874
Consumers should immediately stop using the recalled blender part of the compact blender and juice extractor combos and contact Conair for a free replacement blade assembly. Consumers will receive instructions on how to install the replacement blade assembly after discarding the existing blade assembly, and after verifying disposal of the existing blade assembly. No tools are needed, and the new assembly can be inserted into the unit in the identical manner that the original assembly was in accordance with the operating instructions that the consumer received when the product was purchased. The juice extractor is unaffected and may continue to be used.
Please contact Cuisinart Customer Service Team for a free replacement blade by one of our options below:
1. Please fill out the Consumer Recall Form and Cuisinart will respond immediately with instructions.
2. Please call our Toll-free number 1-866-729-2389 to speak with a representative in our Warranty Care Centre.
3. If you are in the greater Toronto area, you are welcome to visit our Warranty Care Centre at 100 Conair Parkway, Woodbridge, ON L4H 0L2.
Hours of operation for the Warranty Care Centre are weekdays from 9:30am to 4:30pm, please see map below for details.
REPLACING THE CUISINART COMPACT BLENDER AND JUICE EXTRACTOR BLADE ASSEMBLY
Follow the detailed instructions.
Carefully remove the original blade assembly from the blending cup and set it aside.
Open the box, take out the replacement blade assembly, and remove its packaging. See below.
Carefully wash the new blade assembly with warm, soapy water.
Place the new blade assembly inside the opening of the blending cup. Turn clockwise until it is tight.
Mount the blending cup and new blade assembly onto the blender base. Turn clockwise to lock into place.
The blender is now ready for use.
Use the packaging from the new blade assembly to prepare the old blade assembly for safe disposal. See below.