Cuisinart Canada
Espresso Maker
Model # EM-100C

Imagine a cup of your favourite espresso, cappuccino or latte- hot, rich, fresh and flavourful – anytime you want it! The stainless steel Cuisinart® Espresso Maker is the real thing and looks like the professional it is.

Product Features:
  • 15 bars of pressure with thermo-block heating mechanism
  • 53-ounce removable reservoir
  • Brews one or two cups – ground espresso or pod
  • Stainless Steel steam nozzle for cappuccino and latte
  • Warming tray on top
  • Porta-filter holder with locking mechanism that makes it easier to pump out wet grounds after use
  • Removable drip tray and cover for easy clean-up
  • Includes: Tamping tool with measuring spoon and stainless frothing cup
  • Dimension 12.56" X 8.19" X 10.94"
  • Limited 3-Year Warranty


Espresso Maker is rated 2.5455 out of 5 by 11.
Rated 3 out of 5 by from Great machine but... This machine makes very good coffee (provided you supply it with good quality coffee to begin with). The basket holder-in thingy in the handle broke the first day. The on-off switch got cranky after about three months (tries to switch on but fails for several minutes). The built-in screen/gasket clogs easily if the grind is too fine (tricky to clean). There is a lot of mysterious dripping and leaking going on. The steam wand is too long to fit any normal container under it. BUT...this machine has another unexpected good use: it works perfectly as a warmer for overnight yogurt making. Now, if only I could get it to settle down, stop leaking and switch on properly.
Date published: 2015-01-17
Rated 5 out of 5 by from I've had this epresso maker for 7 years and it's still running great. It makes a perfect espresso and I have no complaints. I do have to buy a new double shot filter, but considering I've been using it several times a day for 7 years, I think it's reasonnable.
Date published: 2014-08-20
Rated 1 out of 5 by from There is nothing good about this machine. It leaks water all over my counter, the pump sounds like someone is drilling concrete, and the coffee is weak and nearly cold seconds after hitting the cup. I have had nothing but noisy, watery coffee since buying this dumb thing. If I could get my money back I would, but I bought it at the Superstore, and they said I had five days to assess it for a refund. Do not buy if you want an actual espresso. This is warm brown water that barely resembles coffee. Save your money for a real espresso machine that doesn't sound like someone is doing construction in your kitchen.
Date published: 2015-12-05
Rated 3 out of 5 by from Great coffee with one flaw In the right hands, this machine can make coffee second to none. The single drawback it has is a bad steamer design. Steam wand fails inside the unit only months after average use and there is no fix for this.
Date published: 2014-12-16
Rated 1 out of 5 by from Bad wand design I guess I didn't learn the first time when the steam wand broke off as I was cleaning it. I thought after seeing that it was "plastic" maybe the design would have changed. So I bought another one. Same model. Well just two years in - the steam wand broke off in my hand as I was cleaning it. Yes... still plastic - not metal. Very weak design.
Date published: 2015-04-25
Rated 2 out of 5 by from I would love to get the plastic part that keeps breaking for the steam wand! this is the second unit that I buy, and the wand has once again fallen off... Its only a matter of time until the warranty runs out and then I will be stuck with a useless machine. I wish they could make the plastic part metal so that it would stop breaking...
Date published: 2015-08-22
Rated 3 out of 5 by from Works great I bought this machine, but the only draw back is it does not stop once brewing is complete. I am not a barista so wont know when to stop once brewing is complete. It's also noisy when turn on and brewing starts.
Date published: 2015-10-27
Rated 4 out of 5 by from Bought this and still works , like probably 5 year This is a good espresso machine, makes coffee perfectly. i dont use the steam wand though so i will not comment on it , i just use it to get a rich coffee, finer the coffee grind more enjoyable it is.
Date published: 2015-05-20
  • 2016-02-14T07:19CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_1, tr_10
  • loc_en_US, sid_169, PRD, sort_relevancy
  • clientName_cuisinart-ca

I have had this machine for 7 days.  Please explain the power button to me?  yesterday took me 25 attempts and 10 minutes to turn on.  Today - nothing.  I have confirmed my seal is good and water is being suctioned in when attempting to power on. Remedy?

Asked by: needespressoASAP
Dear Cuisinart Customer, Thank you for reaching out to us. The power button is to turn the unit on or off. When pressed down the unit will start brewing your espresso. If this is not the case then please call our toll free number 1-800-472-7606 to speak to one of our Customer Service Representatives for further assistance. Sincerely, Pardeep
Answered by: Woodbridge
Date published: 2016-01-22

The steam wand broke off my EM-100c. Is it possible to ship me the plastic part that broke so I can repair it myself?

Asked by: Kinnimomo
Hello Kinnimomo, please contact our service centre at: 1-800-472-7606 , one of our agents will be more than happy to assist you. Cheers.
Answered by: CuisinartCustomerService
Date published: 2015-08-19

How do I stop leaking water from my EM-100C ?

Asked by: Mouskiri
Hello Mouskiri, please contact our technical support team for further assistance at 1-800-472-7606 ext 4713. We'll be happy to assist you. Regards,
Answered by: CuisinartCustomerService
Date published: 2015-08-19

How do you clean the steam wand? There is a sticker on the side that says "remove steam wand for cleaning..." But haven't found instructions on how to do that and I don't want to break it because I love the steamed milk. 

Asked by: Trigirl
Hello Trigirl, above is a link of the cleaning instructions for the steam wand. Which can be found on page 9. Cheers.
Answered by: CuisinartCustomerService
Date published: 2015-12-25

Who makes the pods to fit this machine?  Tried Tassimo and Keurig - no luck.

Asked by: Kimber
Hello Kimber, The espresso pods come in a wide variety of names and flavours, which can be purchased at most retail stores. i.e Canadian Tire, Costco, Starbucks, Bed Bath &Beyond just to name a few.
Answered by: CuisinartCustomerService
Date published: 2016-02-05

Very pleased after 18 months. of steady use, but now I'm having trouble with big black knob switch, as the last reviewer says "cranky".  I've sprayed with some radio shack electronic cleaner, but need to get the knob off. "how does it come off?

Asked by: Der67
Hi Der67, We would not suggest taking the knob off yourself as the unit was not designed for such use. If you are running into challenges or difficulties with this unit please contact our customer service department at 1-800-472-7606. We hope this helps.
Answered by: CuisinartCanada
Date published: 2015-01-30

I have experience with espresso machines like Saeco. When making espresso how come this machine does not create a thick coat of coffee foam which helps lock in the heat from escaping from the coffee in the cup?

Asked by: DARIO

How come I have to turn the big black knob to the left to make espresso and back to the centre to stop it? Should be like my Nespresso machine where all I have to do is press one button and it starts and stops on its own when making espressos.

Asked by: DARIO
  • 2016-02-14T07:11CST
  • bvseo_cps, prod_bvqa, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_8
  • loc_en_US, sid_169, PRD, sort_recentAnswersFirst
  • clientName_cuisinart-ca
Facebook   Twitter   YouTube   Pinterest   Google Plus