Cuisinart Canada
Fully Automatic Burr Grind & Brew Thermal™ 12 Cup Coffeemaker
Model # DGB-900BCC

Cuisinart® has once again revolutionized the specialty coffeemaker category with the Fully Automatic Burr Grind & Brew ThermalTM 12 Cup Coffeemaker. This coffeemaker features an integrated burr mill grinder that automatically grinds whole beans just before coffee is brewed through a hands-free lid right into the thermal carafe. With a Strength control feature, Cuisinart® lets you customize your coffee by choosing strong, medium or mild brew to suit your taste.

Product Features:
  • Elegant Brushed stainless steel styling
  • 8 oz. Bean hopper with a sealed lid to prevent moisture
  • Burr Grinder automatically grinds beans before brewing
  • Strength selector – Choose coffee strength when brewing with the grinding of beans: Strong, Medium or Mild
  • Portion Control – Program the amount of coffee you want to grind: choose from 2 – 12 cups
  • 24-hour fully programmable
  • 12 (5 oz.) cup double-wall insulated thermal carafe
  • Separate grinder chamber and filter area for easy cleanup
  • Brew Pause™ feature lets you enjoy a cup before brewing has finished
  • Grind-off feature
  • 2-4 cup feature
  • Includes – gold tone commercial permanent filter, and charcoal water filter
  • Dimension 8.27" X 11.61" X 16.34"
  • Limited 3-Year warranty


Fully Automatic Burr Grind & Brew Thermal 12 Cup Coffeemaker is rated 3.1579 out of 5 by 19.
Rated 4 out of 5 by from Still needs one feature improved.... We have had two of these machines now. We love the grinder (burr). We did a lot of research before finding and buying this machine. However we still have one complaint that they need to fix on this machine. We have had the bean hopper break on us 3 times now, and let me tell you that it is frustrating, time consuming and costly to keep replacing time and again. The need to replace the fixtures with metal not plastic!!!! The plastic pieces keep snapping when you lock and unlock the hopper to remove it and clean the machine out, the beans get in the way and "snap"! The next thing you know you are on this site.... :(
Date published: 2014-06-09
Rated 2 out of 5 by from No Longer Happy We had one of these units for aprox 8 years and used it everyday. I made a mistake of trying to clean it out with CLR and it caused a leak so had to buy a new one. SAME one of course. This new one is terrible. The chute has to be cleaned out for every use as it get plugged up unlike the first one which was not often. The WORSE problem is that this one randomly leaks half or more of the coffee onto the counter-top causing a huge mess and NO COFFEE. After 8 years of using the other one no-one can say we don't know how to use it. This one is clearly a faulty machine or they have changed the design somewhere I would no longer recommend this product. I have had enough and will be looking into a new one (different brand though I'm sure)
Date published: 2015-01-03
Rated 5 out of 5 by from A solid workhorse We've owned this machine for 5 years and use it daily, sometime several batches. Works like a champ. The key I believe is to clean out the chute, the bottom of the hopper, and the top ring of the burr grinder after every hopper load. We use a plastic tool that looks like a hockey stick from a previous grinder to clean out the chute. Had to replace the rotating disk on top of the basket once, no problem getting parts on line. The grinder is loud, but when set for a programmed time in the morning helps wake me up. That, and the delicious aroma of fresh ground coffee wafting through the house...
Date published: 2014-12-21
Rated 5 out of 5 by from Can't Live Without It! We have had this coffee maker for about 8 years - we use it everyday of the week - it's also gone through several adult parties as we like to entertain and have a large family and a few teenage kids parties and after prom parties where it's probably made 8 pots of coffee in a row without fail. It faithfully woke my daughter up at 6:30 every morning as she slept on the main floor :) That was her only complaint - the noise it made. However, the lovely fresh brewed coffee highly outweighs the noise. You'll need to make a few pots of coffee with it before you get the right strength control. But when you get it to where you like it, you'll never go back to a regular coffee maker. You'll also want to play around with different types of coffee. We are pretty particular and this coffee maker has not let us down no matter the type. My husband and I will never buy another type! Best ever.
Date published: 2014-05-26
Rated 1 out of 5 by from good for 6 months I bought this coffee maker six month ago and stop working suddenly.
Date published: 2014-07-06
Rated 4 out of 5 by from Suggestions for a Great machine............ Overall, we are very pleased with the machine but would suggest redesigning the pouring spout of the carafe. It is impossible to pour out the last 2 cups without leaving a mess on the kitchen counter. The coffee cools down very quickly and would stay hot much longer if the carafe were glass lined.
Date published: 2015-02-08
Rated 4 out of 5 by from Great Unit We brought thru Air Miles approx. 5 years ago and have been very please with the way it has been operating all these years every day. Yes it requires cleaning of the chute, but no big deal as far as I was concerned. Now we purchased a new single serving unit the SS - 700C, because I`m the only one drinking coffee during the week days.
Date published: 2014-12-31
Rated 5 out of 5 by from Excellent machine! We are very pleased with this particular model vs the older version. They've done a good job of completely separating the water reservoir from the grinder so there is no build up of grounds due to moisture or condensation. I had received another one that we barely used but stopped drawing water, still under warranty. I simply returned to to the manufacturer without any hassle was replaced. Well done & highly recommended.
Date published: 2015-08-08
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Hi There, Was wondering if you could provide some guidance. I went to use my coffee maker yesteday and it seems to grind the beans and does the automated lock sound, however no water or coffee seems to drip into the carafe. Please help!!!

Asked by: Morts
Hello Morts, Apologies for the late response, please contact our technical support team at 1-800-472-7606 ext 4713 for further assistance. Regards,
Answered by: CuisinartCustomerService
Date published: 2015-08-19

Can the thermostat be adjusted to lower the temperature of the brewing water. 

Asked by: Bluenose
Hi bluenose, No, the thermostat cannot be lowered. Best wishes, -Cuisinart Canada.
Answered by: CuisinartCanada
Date published: 2015-07-10

Why does this coffee maker only make 8 cups of coffee when it suppose make 12 

Asked by: Joy oh
Hi Joy oh, The instruction booklet states the following: The Fully Automatic Burr Grind & Brewâ„¢ Thermal Coffeemaker makes up to twelve (12) 5-ounce (148 ml) cups of coffee. If the coffee maker is making less than this amount, please contact our customer service department at 1-800-472-7606. We hope this information helps!
Answered by: CuisinartCanada
Date published: 2015-04-25

The portion control isn't working.  When I select 2, 3, 4, 5, …cups it still perks 12 cups of coffee.  Any fix to this?

Asked by: cindychiasson
Hello Cindychiasson, Thanks for reaching out to us. This behaviour does not sound typical of this unit. We would suggest contacting our customer service department at 1-800-472-7606. We hope this helps! -Cuisinart Canada.
Answered by: CuisinartCanada
Date published: 2015-03-13

can this unit be plumbed in?  if not, is there another similar that can?

Asked by: kaye
Hello Kaye, This is a great question. This unit, and our other coffee makers are not meant to be plumbed directly into a water source. We hope this helps. Best wishes, -Cuisinart Canada
Answered by: CuisinartCanada
Date published: 2015-03-13

When I am ready to make the coffee and push the start button nothing happens. What could be the problem ?

Asked by: Monty
Hello Monty, Sorry to hear you've run into some difficulties with our coffee maker. We would suggest making sure that the plug is fully plugged in and also check to make sure that the bean hopper is locked in place. If you have tried those steps and you are still experiencing problems, we would be happy to assist you through our customer service department. They can be reached at: 1-800-472-7606. We hope this helps! -Cuisinart Canada
Answered by: CuisinartCanada
Date published: 2015-03-13

Hi, will this machine work with 220v? 

Asked by: Maksym
Hi Maksym, No, this unit was not designed to work on 220v. We hope this helps. Best wishes, -Cuisinart Canada
Answered by: CuisinartCanada
Date published: 2015-02-20

Our grind and brew coffee machine has lately started to leak about half of the contents onto the counter. I'm not sure if the carafe has to be sitting in a particular position for this not to happen. Any suggestions?

Asked by: CraigB
Hello Craig, We're sorry to hear about the trouble you are experiencing with our brew coffee maker. What you are describing does not sound like normal behavior from this unit. We would suggest contacting our customer service department at 1-800-472-7606 for further troubleshooting, and so that they can explain the warranty replacement process. We hope this helps, and we apologize again. Best wishes, -Cuisinart Canada
Answered by: CuisinartCanada
Date published: 2015-09-22
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