Cuisinart Canada
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Customer Support

Ordering Parts:

Phone: To order parts for your Cuisinart product, please call our consumer service at 1-800-472-7606. Please have your product model number and part model number available.
Online: parts and accessories for your Cuisinart products are available to be ordered
online at www.cuisinartshop.ca.
Walk-In: You may also visit our walk-in service centre located in Woodbridge, Ontario.
Walk-in Service Center: Open Monday – Friday 9:30 a.m. - 4:00 p.m. EST
  100 Conair Parkway
  Woodbridge, ON L4H 0L2
  View Map

Product Returns:

If your Cuisinart product should prove to be defective within the warranty period, we will repair it or, if we think it's necessary, replace it. If the appliance should become defective within the warranty period, do not return the appliance to the store. Please contact our Customer Service Centre:

Toll-free phone number: 1-800-472-7606
Address: Cuisinart® Canada
  100 Conair Parkway
  Woodbridge, ON L4H 0L2
Walk-in Service Center: Open Monday – Friday 9:30 a.m. - 4:00 p.m. EST
  View Map
Email: Consumer Canada

To facilitate the speed and accuracy of your return, please also enclose a cheque or money order for the shipping and handling as stated in the Instruction Booklet that accompanied your product. In the event that you do not have proof of purchase date, for purposes of this warranty will be the date of manufacture.

Also be sure to include a return address, contact phone number, description of the product defect, proof of purchase, and any other information pertinent to the product’s return. Please note these warranties expressly exclude any defects other than manufacturer defects.


Contact Us:

Need Assistance? Have a Product question?

e-mail us at: Consumer Canada

Use our Inquiry Form

Call us at: 1-800-472-7606

If you have questions about Cuisinart knives, cutting boards, dinnerware or flatware please call us contact us at telephone number 1-866-831-6230


Cuisinart Barbecues:

For more information or for Customer Support on Cuisinart Barbecues please visit www.cuisinartbbqs.com.


Career Opportunities:

If you are interested in positions at Cuisinart®, please email your résumé to Recruitment Canada


Product Development:

If you have any suggestions regarding new products or features you would like to see on existing Cuisinart® products, please forward them using the following link:

Product Development


Media:

Members of the MEDIA please use the following link to request information regarding the company or specific products:

Media Requests


Retail Sales:

If you are a RETAILER and would like to find out more about selling Cuisinart® products in Canada, please send us your message using the following link:

Sales


Website:

If you have questions regarding this site, please send us your message using the following link:

Webmaster


Marketing Department:

Any requests regarding advertising promotional partnerships, please email us using the following link:

Cuisinart Marketing